Return products

Due to the exit of the UK from the European Union, we will no longer be able to offer free returns for UK customers. This means that from the 1st of January 2021, the customer is responsible for the costs of returning their order. We will not be able to bear the cost of return shipments. Furthermore, due to Brexit, an extra custom duty charge may be incurred when returning your order back to our warehouse address. The customer is responsible for paying this cost; we will not be able to bear the cost of any added duties or tariffs incurred for returning your parcel to us. You do not have to register your return. We are very sorry but can't help it because this is caused by the Brexit.

Register return without an account

Register return with your e-mail address and order number
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Where can I find this?
In the order confirmation that you have received from us by e-mail you will find the order number..

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